SAP Knowledge Base Article - Public

3164448 - [Onboarding] Cancel Onboarding option in Onboarding dashboard for crossboardee


  • The cancel Onboarding option disappears from the Onboarding dashboard for crossboarding candidate after completing the data collection step
  • If there is only New hire task configured the Cancel Onboarding option is not present


SAP SuccessFactors Onboarding


Expected system behaviour


  • Since there is no manage pending hires for Crossboarding, if the hire step is completed then the cancel functions would no longer be available in the Onboarding dashboard.
  • Once all the Onboarding steps are completed, the cancel Onboarding button disappears from Onboarding dashboard.
  • If only New hire task is configured and there are No data collection tasks then the cancel Onboarding option is again not available as the Onboarding process gets completed as there is No MPH step for Crossboarding process.

If you want to support this idea, please go to this link and add kudos so that Product Management team will review and might include the Enhancement request to the upcoming release.


Cancel Onboarding for crossboarding process, Onboarding , Cancel Onboarding option in Onboarding dashboard for crossboardee , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem


SAP SuccessFactors Onboarding 2111