Since the 2202 Business ByDesign upgrade, you notice that Concur Expense Reports do not appear with their External Reference in the Supplier Account.
SAP Business ByDesign
Reproducing the Issue
- Go to the Payables Work Center.
- Go to Supplier Accounts view.
- Search for Supplier ID XXX(XXX represents the Supplier ID).
- Click on View.
- Show Cleared Items.
Result:For some Expense Reports, the External Reference appears as "ABC" rather than "DEF"(DEF represents the way it appeared before the upgrade).
There was an enhancement done in the Business ByDesign version 2202.
The integration between SAP Business ByDesign and SAP Concur is enhanced to support the passing of an external reference from SAP Concur to journal entries and open items in SAP Business ByDesign.
To pass a specific external reference, use report custom code 06 field (reportCustom6Code). Configure the custom code 06 field in the SAP Concur Expense Report Header form if you choose to pass an external reference. If not mapped, the report key will continue to be considered as the External Reference and displayed in the Open Item in Employee Account Monitor or Supplier Account Monitor.
If you are using report custom code 06 field for any other purpose, review your usage and ensure that this field is only used for passing external references from now on. An External Reference can contain a maximum of 35 characters, therefore you must ensure that custom code 06 is maintained accordingly.
Enhancement, Concur, Expense Report, External Reference, SAP Concur Expense Report Header, Account Monitor, report custom code 06 , KBA , SRD-FIN-ACP , Payables , Problem