SAP Knowledge Base Article - Public

3164735 - DRTM Purge Preview Report doesn't show notes 'This user is still within retention time period' criteria set for Country - Onboarding 1.0

Symptom

DRTM Onboarding 1.0Purge Preview Report doesn't show notes 'This user is still within retention time period' criteria set for Country

Environment

SAP SuccessFactors Onboarding 1.0

Cause

  • The key 'DivCountry' has no values in the Onboarding Activity
  • The field 'workCountry' value is Blank in the OnboardingCandidateInfo

Resolution

  1. Configure the 'DivCountry' key in the Onboarding with reference to this KBA
    2819097 - How it works the calculation of DivCountry field - Onboarding 1.0

  2. By following the above steps the 'workCountry' field will be updated on the OnboardingCandidateInfo object by the messages listed below.
    • CandidateCreate message to BizX once new-hire is created.
    • PostPHV message to BizX after PHV is completed.
    • PaperWorkDone message to BizX after NES is completed by new-hire.
    • HireDate update message to BizX after OS is completed.

See Also

2819097 - How it works the calculation of DivCountry field - Onboarding 1.0

Keywords

DRTM Purge report, This user is still within retention time period, DivCountry, workCountry, Onboarding 1.0, Purge reports , KBA , LOD-SF-OBD-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors Onboarding