SAP Knowledge Base Article - Preview

3164808 - 'We are unable to find the data required to build a query' error when accessing a Story report [People Analytics]

Symptom

  • 'We are unable to find the data required to build a query. For assistance, please contact your SAP Product Support team, if needed.' 
  • 'We couldn't connect to your HANA system. For more information, see our troubleshooting page.'
  • 'Please allow popups for this site to enable your live data connection'
  • 'Pop-ups blocked:' pop up showing up in the browser


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Environment

  • SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

'Please allow popups for this site to enable your live data connection', 'We are unable to find the data required to build a query. For assistance, please contact your SAP Product Support team, if needed.', 'Pop-ups blocked:', error, Story report, People Analytics, trigger flags, inconsistencies, model, 'Always allow pop ups and redirects to:', browser, pop up, 'We couldn't connect to your HANA system. For more information, see our troubleshooting page.' , KBA , LOD-SF-ANA-SAC-ADM , SF Admin configurations (Security Center, Provisioning) , Problem

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