SAP Knowledge Base Article - Public

3164861 - Purchasing Contract HTML E-mail Template Not Supported in SAP Business ByDesign

Symptom

When trying to upload a HTML e-mail Template for Purchasing Contract, the below error message is displayed.

"E-mail templates not supported for this form template group"

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Application and User Management work centre.
  2. Go to the Form template Maintenance view and search for Purchasing Contract Form Template group.
  3. Select the required form and click on Action. 
  4. Click on Create E-Mail template.
  5. Upload the HTML e-mail template required.

The error message below is displayed:

"E-mail templates not supported for this form template group"

Cause

E-mail templates are not supported for Purchasing Contract Form Template group.

Resolution

This is an expected system behaviour in SAP Business ByDesign.

Consider posting this feature on the SAP Customer Influence Platform, as this would be a Product enhance feature.

Keywords

Purchasing Contracts, html, email, template, form, group , KBA , AP-RC-OUT , Output Management , Product Enhancement

Product

SAP Business ByDesign all versions