SAP Knowledge Base Article - Public

3165163 - Apply with LinkedIn Integration setup vs Apply Connect


This article describes which LinkedIn Package to select to successfully integrate with SuccessFactors.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

  1. Go to Admin Center > Security Center > LinkedIn Account Setup > check Enable Customer LinkedIn Account > either click on Join now or Sign In
  2. Once Signed In the LinkedIn Contract should appear
  3. Select Apply Package and click Save

Nothing happens and the LinkedIn Integration is not saved


There was a change in the LinkedIn Contract which has introduced Apply Package with 2 choices: Apply Connect and Apply with LinkedIn


As Successfactors only supports the Apply with LinkedIn integration, customers/partners must select Apply with LinkedIn and not Apply Connect and click on Save Changes to see the Successfully Save and Synced LinkedIn Integration message.


Apply with LinkedIn, LinkedIn Integration, DR , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , How To


SAP SuccessFactors Recruiting all versions