3165507 - [Onboarding] Recruit-to-hire data mapping error when saving

Symptom

Unable to save changes in Recruit to Hire data mapping page. Encountering the below error when clicking on 'Validate and Save'.

System shows red box bordering some fields in the entity.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

Navigate to Recruit to Hire Data Mapping
Go to any entity (For Ex. compInfo)
Make required changes to mapping
Save and validate > encounter error

Cause

Invalid mapping done in Candidate to Employee Integration template for a field. Mapping is maintained for the field in Candidate to Integration Template, but the recruiting field that is maintained for that EC field, is not available in recruiting fields drop down in Recruit to Hire Tool.
Mandatory field left unmapped

Resolution

Go to provisioning > Import/Export candidate to Employee Integration template
click on Export template
Open the template and correct the mapping for affected field. Ensure the right template name, recruiting field name and EC field name are maintained
Go back to provisioning > Import/Export candidate to Employee Integration template > Import > choose file > submit
Login and check recruit to hire after mapping start date

Kindly ensure the integration template and recruit to hire mappings are in sync always.

Keywords

SAP, Onboarding, recruit to hire, mapping, failing, validate and save, validation, Save was unsuccessful as entity contains an error , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem

Product

SAP SuccessFactors Onboarding 2111