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SAP Knowledge Base Article - PreviewSymptom
The audio delay (between 5 and 8 seconds) is ONLY for inbound calls on workstations managed by Microsoft Azure Domain.
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Environment
Azure VPN
Product
SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
Keywords
BCM, Contact Center CCtr, voice calls, Azure, VPN, delay, seconds, inbound, performance , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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