Symptom
- Physical windows machine with 8 cores x 2-Chip :
C:\>wmic cpu get caption, deviceid, name, numberofcores, maxclockspeed, status
Caption DeviceID MaxClockSpeed Name
NumberOfCores Status
Intel64 Family 6 Model 63 Stepping 2 CPU0 3196 Intel(R) Xeon(R)
CPU E5-2667 v3 @ 3.20GHz 8 OK
Intel64 Family 6 Model 63 Stepping 2 CPU1 3196 Intel(R) Xeon(R)
CPU E5-2667 v3 @ 3.20GHz 8 OK
- Sysam cpuinfo and iqmsg show only one 8 cores-Chip :
2022/03/15 10:31:17 os_is_vm: start VM detection check2022/03/15 10:31:17 vm_cpuid_check: Hypervisor bit not set, return 02022/03/15 10:31:17 is_vmware_vm: Not a VMware VM2022/03/15 10:31:17 os_is_vm: 0x02022/03/15 10:31:17 cpuinfo: Hostid =xxxxxLicense hostid: xxxxDetected 16 logical processor(s), 8 core(s), in 1 chip(s) - IQ Iqmsg :
I. 03/14 17:12:59. 0000000000 Using licenses from: C:\SAP\SYSAM-2_0\licenses\SYBASE.lic;C:\Windows\system32\*.licI. 03/14 17:12:59. 0000000000 Checked out license for 8 IQ_CORE (2022.xxx/permanent/xxx).I. 03/14 17:12:59. 0000000000 This product is licensed to:xxx - IQ srvlog :
I. 03/14 17:12:49. Refer to http://www.sap.com/about/agreements.html.I. 03/14 17:12:49. I. 03/14 17:12:49. Processors detected: 32 logical processor(s) on 16 core(s) on 2 physical processor(s)I. 03/14 17:12:49. This server is licensed to use: all logical processors in the systemI. 03/14 17:12:49. Processors in use by server: 32 logical processor(s) on 16 core(s) on 2 physical processor(s)I. 03/14 17:12:49. Running Windows 2012R2 Build 9600 on X86_64I. 03/14 17:12:49. Server built for X86_64 processor architecture
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Environment
- SAP IQ 16.1
- Windows Server 2012 R2 Standard
- System is a HP Prolinat DL 380 Gen9 with 2 x CPU E5 2667 v3 3,2 GHz 8 cores 16 logical Cores
Product
LICENSE MANAGEMENT all versions ; SAP IQ 16.1
Keywords
CR826300, CR#826300, CR 826300, Sysam2, sybase , KBA , BC-SYB-IQ , Sybase IQ , Product Enhancement
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