3165664 - Only one Chip recognized by cpuinfo in 2-Chip Windows machine -SAP IQ

• Physical windows machine with 8 cores x 2-Chip :
  
  C:\>wmic cpu get caption, deviceid, name, numberofcores, maxclockspeed, status
  Caption DeviceID MaxClockSpeed Name
  NumberOfCores Status
  Intel64 Family 6 Model 63 Stepping 2 CPU0 3196 Intel(R) Xeon(R)
  CPU E5-2667 v3 @ 3.20GHz 8 OK
  Intel64 Family 6 Model 63 Stepping 2 CPU1 3196 Intel(R) Xeon(R)
  CPU E5-2667 v3 @ 3.20GHz 8 OK

• Sysam cpuinfo and iqmsg show only one 8 cores-Chip :
  
  
  2022/03/15 10:31:17  os_is_vm: start VM detection check
  2022/03/15 10:31:17  vm_cpuid_check: Hypervisor bit not set, return 0
  2022/03/15 10:31:17  is_vmware_vm: Not a VMware VM
  2022/03/15 10:31:17  os_is_vm: 0x0
  2022/03/15 10:31:17  cpuinfo: Hostid =xxxxx
  License hostid:        xxxx
  Detected 16 logical processor(s), 8 core(s), in 1 chip(s)
  
  
  
• IQ Iqmsg :
  
  
  

  I. 03/14 17:12:59. 0000000000 Using licenses from: C:\SAP\SYSAM-2_0\licenses\SYBASE.lic;C:\Windows\system32\*.lic

  I. 03/14 17:12:59. 0000000000 Checked out license for 8 IQ_CORE (2022.xxx/permanent/xxx).

  I. 03/14 17:12:59. 0000000000 This product is licensed to:xxx 

   
• IQ srvlog :
  
  
  I. 03/14 17:12:49. Refer to http://www.sap.com/about/agreements.html.
  I. 03/14 17:12:49. I. 03/14 17:12:49. Processors detected: 32 logical processor(s) on 16 core(s) on 2 physical processor(s)
  I. 03/14 17:12:49. This server is licensed to use: all logical processors in the system
  I. 03/14 17:12:49. Processors in use by server: 32 logical processor(s) on 16 core(s) on 2 physical processor(s)
  I. 03/14 17:12:49. Running Windows 2012R2 Build 9600  on X86_64
  I. 03/14 17:12:49. Server built for X86_64 processor architecture
  
  
  

• SAP IQ 16.1
• Windows Server 2012 R2 Standard
• System is a HP Prolinat DL 380 Gen9 with 2 x CPU E5 2667 v3 3,2 GHz 8 cores 16 logical Cores

CR826300, CR#826300, CR 826300, Sysam2, sybase , KBA , BC-SYB-IQ , Sybase IQ , Product Enhancement