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3165700 - Charts will not return data in SAP Success Factors embedded SAP Analytics Cloud (SAC)

Symptom

  • When opening a report some of the charts will not load in SAP Success Factors embedded SAC. The following error will be displayed:

"Unable to retrieve data from the data source."
"Error: [We found an error while processing the Datasource]"

  • In the network trace below error can be seen for the getresponse requests:

DetailedError: "The DataSource is invalid : SQL is invalid, see trace for more details"
Number: 42100
Text: "We found an error while processing the Datasource."
Type: 2


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Environment

  • SAP SuccessFactors Business Execution Suite
    Release b2111.20220211065253

Product

SAP SuccessFactors HXM Core 2111

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.saphttps://hanacloudservices.cloud.saphttps://cloudanalytics.accounts.ondemand.comhttps://hanacloudservices-us.accounts.ondemand.comhttps://www.sap.comhttps://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software, embedded SAC, error in embedded SAC,
, KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Known Error

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