SAP Knowledge Base Article - Public

3165786 - AskHR application: availability in Quick Links

Symptom

You wish to know if the AskHR is available as a Quick Link or in the Quick Links tile of your SuccessFactors application

Environment

SAP SuccessFactors Employee Central Services Center
SAP SuccessFactors AskHR

Cause

The only entry point delivered in the standard for the AskHR application is headphone icon in the top header of SAP SuccessFactors

Resolution

  • There are currently no plans to deliver any other entry point to SAP SuccessFactors AskHR than the headphone icon.
  • As a potential workaround, you may wish to manually add AskHR as a custom quick link in the Home Page for it to appear in the Favorites quick actions. However it's important to note that SAP won't give support for this custom implementation in case any issue is faced.
  • Should you wish to submit this enhancement as a request to SAP, please follow the standard process: 2090228 - How to Submit Ideas for SAP SuccessFactors Products 

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products 

Keywords

askHR application, AskHR, ECSC, EC Services Center, Employee Central Services Center, Centre, Available tab, Quick Links tile, Quick Links, pre-delivered quick links, Legacy Home Page, Latest Home Page, New Home Page, Favorites, Favorites ' pre-delivered quick links, quick links , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , LOD-SF-INT , Integrations , How To

Product

SAP SuccessFactors HCM Suite all versions