SAP Knowledge Base Article - Public

3165834 - Latest Updates tab in Accounts is Empty


You noticed that the Latest Updates tab in the Account Overview is empty, and you would like to understand why.


SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Customers Work Center.
  2. Go to Accounts View.
  3. Open Account 123 (where 123 is the Account ID).
  4. Go to Overview facet.
  5. See the Latest Updates tab is empty.


This happens since the Latest Updates tab is deprecated in the system.


This is the system designed behavior, as this tab is planned to be removed in the future releases.


Latest Update; Update; C4C; Feed; Empty; Account; Accounts; tab; field; section; , KBA , SRD-CC-FED , Feeds , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions