Symptom
The following behavior occurs in SAP Analytics Cloud (SAC):
- You experience some issues with the APOS live connection (for example, slow performance when loading the Application Designer)
- The same issue does not happen with the other connection types.
Environment
- SAP Analytics Cloud (Enterprise)
- APOS gateway live connection
Reproducing the Issue
Below is just an example:
- Create an Analytics Application based on APOS gateway live connection.
- Observe that on HANA live connection performance is better comparing to APOS gateway live connection.
- Wonder why the application and story on connection using APOS gateway live connection is taking more time comparing to, for example, HANA Live data connection?
Cause
Support of issues based on APOS connections is outside of scope of SAP Product Support.
Resolution
Address APOS support team. In case the APOS support team confirm that problem is SAP Analytics Cloud related, they will use a special channel to contact SAP Product Support.
Please contact APOS as per their support channels: https://www.apos.com/content/apos-technical-support
See Also
Keywords
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