SAP Knowledge Base Article - Public

3166433 - APOS gateway live connection issues in SAP Analytics Cloud (SAC)

Symptom

The following behavior occurs in SAP Analytics Cloud (SAC):

  • You experience some issues with the APOS live connection (for example,  slow performance when loading the Application Designer)
  • The same issue does not happen with the other connection types.

Environment

  • SAP Analytics Cloud (Enterprise)
  • APOS gateway live connection

Reproducing the Issue

Below is just an example:

  1. Create an Analytics Application based on APOS gateway live connection.
  2. Observe that on HANA live connection performance is better comparing to APOS gateway live connection.
  3. Wonder why the application and story on connection using APOS  gateway live connection is taking more time comparing to, for example, HANA Live data connection?

Cause

Support of issues based on APOS connections is outside of scope of SAP Product Support.

Resolution

Address APOS support team. In case the APOS support team confirm that problem is SAP Analytics Cloud related, they will use a special channel to contact SAP Product Support.
Please contact APOS as per their support channels: https://www.apos.com/content/apos-technical-support

See Also

APOS Live Data Gateway - Technical Resources

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.saphttps://hanacloudservices.cloud.saphttps://cloudanalytics.accounts.ondemand.comhttps://hanacloudservices-us.accounts.ondemand.comhttps://www.sap.comhttps://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software, APOS LDG , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-DAN , SAC Data Analyzer , LOD-ANA-AD , Analytics Designer , LOD-ANA-TAB , Table , Problem

Product

SAP Analytics Cloud all versions