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3166480 - ADS scenario is not working due to missing job profile

Symptom

When using job profiles in ADS scenarios by following SAP Note 1121729, the following errors are logged in DefaultTrace of java server node:

  •  Unhandled exception detected during a "setUp" operation.
    java.lang.NullPointerException: while trying to invoke the method com.adobe.ads.jobprofile.JobProfileDocument.getDocument() of a null object returned

Or in the debugger:

  • Processing exception during a "setUp" operation. Request start time: XXXX com.adobe.ProcessingException: Job Profile: /usr/sap/xxx/xxxxxxx/AdobeDocumentServices/JobProfiles/Custom/Print/xxxxxx.xml cannot be found 


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Environment

Adobe Document Services

Product

ABAP platform all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions ; SAP S/4HANA foundation all versions ; SAP Solution Manager all versions

Keywords

ADS, jobprofile, Unhandled exception, setUp, JobProfileDocument, getDocument, null object, cannot be found , KBA , BC-SRV-FP , Forms Processing , Problem

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