SAP Knowledge Base Article - Public

3166635 - Error when accessing Offer Approval: "You're not authorized to view this offer approval"


When clicking on Offer Approval tab, the user is getting the following error message: "You're not authorized to view this offer approval", even though they have the permission in the Job Requisition template to launch the offer approval for the candidate in that particular status and they also have the "Permission to create forms" RBP for at least one offer approval template also.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Job Requisition
  2. Click on candidate in offer status
  3. Click Take Action>Offer>Offer/Contract Approval
  4. You are redirected to a new page with the error message: "You're not authorized to view this offer approval"


The user that is launching the offer approval is part of a cycled manager relationship. You can validate this by running a check via Admin Center>Check Tool>User Management>No Manager Cycle Exists for the user and see if there is an error here.


  1. Go to Admin Center > Employee Export > Export the file> Save the file
  2. Go to Admin Center > Employee Import > Select the file and "Validate File"

Please note that the system will show the issue(s) with Manager Cycle, so please correct them.

See Also

  • 2344769 - Manager cycle detected message
  • 2081532 - Offer Approval - Recruiting Management


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SAP SuccessFactors Recruiting 2111