SAP Knowledge Base Article - Public

3166653 - Fields Availability For Account/Individual Customer Workflow Rule Object


You would like to know if the following fields can be available for creating a Workflow Rule which triggers an e-mail on the creation of a Prospect: Customer ID, Customer Name, Main Contact and Address.


SAP Cloud for Customer


The fields are currently not available for Accounts object in Workflow Rules.


This is the current expected behavior of SAP Cloud for Customer.

  1. If you are a partner: please use or the Partnerfinder.
  2. If you are a customer:

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.


Placeholder ; Field ; E-mail ; Triggered ; Create ; Availability , KBA , LOD-CRM-ACC , Account , How To


SAP Cloud for Customer add-ins all versions