3166678 - SAP Analytics Cloud Best Practice - How to analyze relevant traces to help troubleshooting issue - SAML SSO

Symptom

By default, SAP Cloud Platform Identity Authentication is used by SAP Analytics Cloud
SAP Analytics Cloud also supports SAML single sign-on (SSO), using your identity provider (IdP)
To troubleshoot the issues about SAML SSO due to missing configuration or other reason, this article will help you understand：
- Which trace is necessary for investigation and how to collect?
- How to analyze important and useful information from the collected trace files?
- What will be the expected result in trace files for successful case?
- What will be observed in trace file for typical issues?

Environment

SAP Analytics Cloud (Enterprise)
SAML Identity Provider (IDP)

Keywords

SAML SSO, single sign on, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working , KBA , LOD-ANA-AUT , SAC Authentication / Login , How To

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