SAP Knowledge Base Article - Preview

3166760 - How to enable API Request Logging - DocuSign

Symptom

If you experience problems with your account and engage DocuSign Customer Support, the Support rep may ask you to enable API Request logging on your account. This logging captures the last 50 API requests and assists Support in troubleshooting account issues.

Once you enable logging, you can download the resulting logs, and provide them to your Support rep to help analyze your account issues.


Read more...

Environment

SAP Signature Management by DocuSign

Product

SAP Signature Management by DocuSign all versions

Keywords

eSignature, disable, active, inactive, logging, download, clear 50 logs of 50 logs, request, general, account, receiver, errors, log file , KBA , XX-PART-DSN , SAP Signature Management by DocuSign , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.