SAP Knowledge Base Article - Public

3166807 - Asynchronous task error "The specified path, file name, or both are too long" - Onboarding 1.0


It is not possible to complete the onboarding of a candidate as the following error is seen in Audit Trail: 

"The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters"


SAP SuccessFactors Onboarding 1.0


The name of the form is too long.


The internal file path is 69 characters long and there is no way to alter it, so for the example candidate:

  • <Internal Server Path> is 69 characters
  • \2022\02\03\813x3ade-3x34-3x3d-3x33-3x393f73ae17\ form is too big for a form name This form is too big for a form name This form is too big for a form name.pdf is 191 characters

In total, we have 260 so the error is presented. This needs to be a maximum of 255.

In order to solve the error, a new form needs to be uploaded on the system. Please use a dummy condition on the old form (one candidate will never match) so the new candidates will get the new form.

Note: If try to update the existing form there will be errors for all the current activities and also when searching in Document Center this will not work properly as the form has a different name as it has before.


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SAP SuccessFactors Onboarding all versions