SAP Knowledge Base Article - Public

3166850 - CSF Fields Can't Have Different Properties in Country Configurations

Symptom

Currently, customers can configure different properties for the country specific localized hris-fields in the following localized hris-elements: jobInfo, compInfo and employmentInfo, for different countries only.

This is applicable only when the same hris-field is not defined in the base hris-element. Customer can have different configurations for a hris-field across countries. Thus there can be inconsistencies in the configuration, as the configuration is not supported by few APIs.

Environment

  • SAP SuccessFactors Employee Central
  • BCUI
  • CSF-SDM
  • API

Reproducing the Issue

Configure the following:

  1. jobInfo_USA
                          custom-string1: visibility - yes, mandatory - no

  2. jobInfo_IND
                          custom-string1: visibility - yes, mandatory - yes

This is possible when the custom-string1 hris-field is not configured in the base hris-element, i.e, jobInfo in this example.

Cause

Incorrect configuration.

Resolution

The Engineering Team are working on a permanent fix to prevent such incorrect configurations. They have plans of fixing it in 2H 2022, however it's not yet confirmed. This article will be updated once we have more details. 


Until then, the configurations should be corrected manually by following the steps explained below:

Go to Manage Business Configuration (BCUI) and make sure that the localized hris-field is having same configuration as below:

  1. jobInfo_USA
                          custom-string1: visibility - yes, mandatory - no

  2. jobInfo_IND
                          custom-string1: visibility - yes, mandatory - no

The properties visibility, mandatory are for reference purpose only. 

Example 1: The properties may include the dataType picklist having different picklists mapped. Such configurations need to be corrected so that the same picklist is mapped for the same field in same hris-element across countries.

Example 2: The properties may include the dataType picklist, string etc. for same localized hris-field. Such configurations need to be corrected so that the same dataType is selected for the same field in same hris-element across countries.

Keywords

ECT-194884, INC1661494, country-specific, CSF SDM, succession data model, data-type, dataType, configuration, API, picklist, localization, localisation , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-EC-LOC , Localization & Country Specifics (EC Core) , Problem

Product

SAP SuccessFactors Employee Central 2111 ; SAP SuccessFactors Employee Central 2205