SAP Knowledge Base Article - Preview

3166858 - Add Contact button greyed out in the middle of contact creation process in Client Side Outlook Add-in

Symptom

When trying to create a new Contact via the Client Side Addin Outlook Add-in Side Pane and when we minimize/navigate to a different screen and return to the creation screen, the 'Add Contact' button is greyed out.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Contact button greyed out, client side outlook , KBA , LOD-CRM-GW-OUT , Outlook , Problem

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