Symptom
When authenticated via SSO in Excel Addin, Technical Information is not passed to the Addin.
Environment
SAP Business Bydesign Excel Addin
SAP Cloud for Customer Excel Addin
Reproducing the Issue
- Login to the Excel Addin via SSO.
- In the Addin ribbon, click on Help-->Technical Information.
- Apart from Tenant URL, no other information is displayed.
Cause
Technical Information for SSO login was never present since the development and this functionality is not yet supported for SSO login.
Resolution
This will be taken up in the future releases and this will not have any effect in the core functionality of the Excel Addin.
Keywords
KBA , SRD-CC-OIN-XL , Excel Integration , Problem
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions