SAP Knowledge Base Article - Public

3167232 - Manager cannot see the New Hire tasks in the 'Complete New Recruit Tasks' tile - Onboarding


Manager can no longer see the New Hire tasks anymore in the 'Complete New Recruit Tasks' tile or Dashboard.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy in as Manager and click on 'Complete New Recruit Tasks' tile. When opened, it is empty.
  2. When seen via support access, the Dashboard has the pending tasks.


There are no pending task for the assigned candidates but there are overdue task.


The overdue task will not be seen in the Complete New Recruit Task tile, 

  1. Navigate to Bizx>Admin Center
  2. Go to "Manage Onboarding and Offboarding Task"
  3. Select 'Onboarding Programs'
  4. Select the pending task and click on the pencil to edit
  5. Configure the visibility for 'N' number of days as per the business requirements.


Complete New Recruit Task, New Hire Task, Onboarding 2.0, Pending tasks, Overdue task not visible. , KBA , LOD-SF-OBX-ACC , Accessibility , Problem


SAP SuccessFactors Onboarding