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SAP Knowledge Base Article - PreviewSymptom
Agents are not able to see the "All Irrelevant Tickets" under the Tickets Work Center
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud for Service
- SAP Cloud for Customer
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2202
Keywords
Queries, ticket, visible, invisible, not visible, hidden, , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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