Symptom
You are required to check and identify a third-party service that is raising Response Time Degradation alerts on Dynatrace.
- E.g.: Requests to public networks: Response time degradation.
- Response time degradation
- The current response time (X.XX s) exceeds the auto-detected baseline (XX ms) by XX %
- Affected requests: XX.X /min
- Service method: https://xyz.com/cc/rest/search/results
- other indications are that the external services have "NO RESPONSE" which leads to higher response time for SAP services
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Environment
SAP Commerce Cloud
Product
SAP Commerce Cloud all versions
Keywords
Response time degradation, Requests to public networks, 504 error, trace , KBA , CEC-SCC-PLA-PL , Platform , CEC-SCC-CLA-ENV-EMG , Environment Management , How To
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