SAP Knowledge Base Article - Public

3167373 - Error at during Manual Onboarding Initiation - Onboarding

Symptom

When we Initiate Onboarding for a new hire using Manual Onboarding, we are getting the following error : 

"Insert a valid company ID, No country associated with legalEntity: NNNN"

Environment

SAP SuccessFactors Onboarding

Cause

Missing RBP Permissions to the BPE Service User.

    Resolution

    • BPE Service User should have the following permissions enabled.
    • Admin center---> Manage Permission Roles -> OnboardingBpeAdmin --> Permission -->  MDF Foundation Objects --> Legal Entity 
    • It is advisable to add it to the "OnboardingBPEAdmin" RBP Role.

    Keywords

    company ID, legalEntity, Manual Onboarding, Error. Insert a valid company ID , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Bug Filed

    Product

    SAP SuccessFactors Onboarding all versions