SAP Knowledge Base Article - Public

3167515 - SFTP file moved or deleted after Inbound Integration Center job

Symptom

After an Inbound Integration Center job reads the SFTP file, then you find the file disappears from the original folder.

The file has been either moved to another folder, or deleted on the SFTP.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM

  • Integration Center

Reproducing the Issue

  1. Run an Inbound Integration Center Interface
  2. Check the file folder on the SFTP Server
  3. The file disappears after the job reads it

Cause

"Processing Folder" is configured with a folder path

Resolution

File will be moved from "File Folder" to "Processing Folder" after it is read or processed. "Processing Folder" is usually set to a different folder on SFTP.

If you enter same path for "File Folder" and "Processing Folder", as per current behavior the file would be simply deleted and disappear from SFTP.

See Also

Integration Center Guide - Inbound Integration Source Settings

Keywords

SF, SuccessFactors, Success Factors, Integration Center, inbound, import, folder, directory, destination, sftp, delete, deletion, empty, move , KBA , LOD-SF-INT-INC-FWK , Integration Center UI Framework , LOD-SF-INT-INC , Integration Center , Problem

Product

SAP SuccessFactors HCM Core all versions