SAP Knowledge Base Article - Public

3168178 - SSO issue in SAP Analytics Cloud using Okta


  • SAP Analytics Cloud (SAC) cannot be configured for SSO using the custom identity provider (IdP) Okta.
  • When the customer tries to verify the account, it does not accept the credentials.
  • After it does not accept the credentials that the login page repeatedly asks for credentials (username / password).


  • SAP Analytics Cloud (Enterprise)
  • Custom IdP with Okta

Reproducing the Issue

  1.  Log into system.
  2.  Navigate to metadata SSO.
  3.  Verify (get temporary URL).
  4.  Paste URL into browser using incognito / private mode and observe it asks for credentials and redirect occurs.
  5.  Wrong URL after successfully logging into the Okta IDP log in screen.


Following URI contains

Shows end point in metadata not redirecting to the correct ACS endpoint which should be:


Okta IdP administrator corrected the endpoint on the custom IDP configuration:

Correct end point:

<md:AssertionConsumerService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" Location="https://(Tenant URL)/saml/SSO/alias/" " index="0" isDefault="true"/>

See Also

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SAP Analytics Cloud 1.0