SAP Knowledge Base Article - Public

3168352 - How a candidate can reset career site password - Recruiting Management

Symptom

This article explains how the candidates can reset the password in career site. 

Environment

SAP SuccessFactors Recruiting Management (RCM) - All versions

Resolution

If the candidate forgets their password, they can use the Forget Password functionality to reset it. 

  1. Access career portal;
  2. Click Sign In;
  3. Click "Forgot your Password?";
  4. Provide your email, if the email is correct, you will receive an email with the link to reset your password;
  5. Once accessing the link provided, you will be requested to provide a new password;
  6. After saving the operation, you will be able to access the portal using your new password;

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions