Symptom
Customer is requesting for SFTP configuration logs to identify who changed the SFTP credentials in the report distributor and when it was changed.
Environment
SAP SuccessFactors HCM Core
Resolution
Operations team confirmed that it is not possible to provide credential change logs.
It is only possible to provide SFTP logs or account activities, but not changes in configuration logs.
To request these logs, kindly raise and incident directed to LOD-SF-PLT-AUDR informing the below:
- SFTP Account
- Data Center
- Timestamp
For support engineers, see internal memo on how to request SFTP activity audit logs.
Keywords
SFTP, logs, change logs, audit logs, SFTP history , KBA , LOD-SF-PLT-AUDR , Request Audit Report (Not Change Audit) , How To