SAP Knowledge Base Article - Public

3168539 - Intelligent Sales Execution Add-On Activation in SAP Cloud for Customer


This KBA explains how to activate the Intelligence Sales Execution add-on in your SAP Cloud for Customer solution

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP Cloud for Customer


A separate license (Intelligent Sales Add-on) is required before you can add ISE to a project. 
Please follow the below steps to enable the Intelligent Sales Execution add-on in your system:

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Edit Project Scope.
  4. Go to the 4th steps Questions.
  5. Expand the scoping element Communication and information Exchange -> Integration with External Applications and Solutions -> Integration Scenarios with Cloud Solution From SAP.
  6. Check the scoping question "Do you want to use Intelligent Sales Execution in your cloud solution?"
    Note: Do not activate the deprecated ISE scoping question "Do you want to view SAP Intelligent Sales Execution application from within your cloud solution?"
  7. Review your project scope, and click Finish.
  8. Go to Administrator -> General Settings -> Business Roles and edit applicable business roles.
  9. Under Work Center and View Assignments, navigate to Intelligent Sales Execution (ID: COD_ISE_WCF) and enable work center views by role.
  10. Save your entries.

See Also

SAP Help Document - Dynamic Visit Planning
SAP Help Document - 
Intelligent Sales Add-On for SAP Sales Cloud
3125929 - Customer Insights Add-On Activation in SAP Cloud for Customer 
3136885 - How To Activate Dynamic Visit Planning (DVP) 
3202971 - How to Activate Relationship Intelligence Add-On in SAP Cloud For Customer 
3209454 - How to Activate Guided Selling Add-On in SAP Cloud For Customer


 Intelligent Sales Add-on , KBA , LOD-CRM-SBS-GS , Guided Selling and Playbook , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions