SAP Knowledge Base Article - Public

3168733 - No Permission Error when accessing Benefits Overview via Home Page Deep Link


  • You have configured a custom tile with a deep link redirecting to Benefits Overview
  • Upon page load, you are getting the following error "Please contact the administrator to enable permissions or configurations related to this information"
  • Upon clicking on Continue, the user is able to proceed with the transaction / request


  • SAP SuccessFactors Employee Central - Global Benefits

Reproducing the Issue

  1. Configure a deep link following this format example:
  2. Test the link by accessing the page from the tile
  3. Error is thrown


  • Incorrect Deep Link URL format


Correct the URL format used as per the guidelines in the People Profile Implementation Guide:

Deep Links to Block

Example of a correct URL:


benefit, deep link, no permission, custom tile, overview , KBA , LOD-SF-EC-GBF , Global Benefits , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2111