SAP Knowledge Base Article - Public

3168790 - User assigned to role field is incorrect when creating requisition - Recruiting Management

Symptom

There is a business rules that is set to assign user to specific role but the user being assigned is incorrect.

When creating requisition from position, the operator assigned to the role is wrong.

No user is assigned to the operator field despite rules is set to populate the user.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Company Info > Position Org Chart

2. Select the position to create requisition

3. Review the created position and the operator assigned to the role is not correct.

Resolution

There is configuration in business rules where the customer can specify the position code where the system is getting the user or incumbent. If the position code that was indicated here is incorrect, this will result to incorrect user being assigned to the field or no user at all.

Keywords

wrong user, position org chart, position id, position number, incorrect assignment, wrong approver, position to requisition mapping  , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem

Product

SAP SuccessFactors Recruiting all versions