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SAP Knowledge Base Article - PreviewSymptom
- AD SSO has been configured, and it works fine when few users online
- Once the user load is high, users will randomly encounter the issue, they are unable to logon to BI Launchpad through the Load balancer URL
- It shows: "Account information not recognized: Enterprise authentication could not log you on. (FWB 00008)"
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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