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SAP Knowledge Base Article - PreviewSymptom
You created a Workflow Rule 123 (123 refers to rule ID), for Leads, with condition based on the change of the Owner field.
However, workflow rule is not triggered when the field is changed.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2202
Keywords
Workflow Rule, Leads, Owner , KBA , LOD-CRM-LM , Lead Management , How To
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