3168896 - Custom card showing "No Data" on the popover window

custom cards showing "No Data" on the popover window

SAP SuccessFactors HXM Suite

1. Go to Manage Home Page
2. Create a custom card 
3. Add content 
4. Save
5. Some users when clicking the card get "No Data" other can view the content

There are 2 possible reasons for this issue:

1. There is missing data on the backend;
2. For each custom card, it is not localize the title, subtitle, and popover content.

Below is the solution for each cause, please check both:

• There is missing data on the backend;

Issue was already patched to not happen again, though cards already affected need to follow the below workaround:

1. 1. Go to Manage Home Page;
   2. Access the impacted custom cards;
   3. Save the cards with no changes;

• For each custom card, it is not localize the title, subtitle, and popover content.

If you have different locale on your system you will need to localize the title, subtitle and popover content

See the user guide Localization of the Home Page

Localization of the Home Page

Manage Home page, localize , KBA , LOD-SF-PLT-LHOM , Latest Home Page , LOD-SF-PLT-TIL , Custom Tile/Card Issues , How To