SAP Knowledge Base Article - Public

3168913 - Custom Status field is Missing From Opportunity Header

Symptom

Custom Status field is missing from Opportunity 123 (123 represents opportunity ID) header, even if it is flagged as "Visible" in Adaptation mode.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Sales workcenter, Opportunities view 
  2. Open opportunity 123 and see that field Custom Status is missing from header. 
  3. Start Adaptation mode and see that the field is flagged as "Visible" but, still, is missing from the layout.  

Cause

You have not maintained a Custom Status for the Document Type ABC (ABC represents document type ID) that is being used on opportunity 123.

Resolution

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Project View.
  3. Select the Implementation project.
  4. Click on Open Activity List.
  5. Select the Fine-Tune.
  6. All Activities.
  7. Search and Open Activity "Opportunities".
  8. Select the Custom Status.
  9. Select ABC Document Type.
  10. Maintain a custom status as desired.
  11. Save and Close.

See Also

2205050 - Opportunity Status Are Missing In Dropdown For Custom Status Field

3152596 - Not Possible to Add Status Field in Opportunity Header

Keywords

 Opportunity; Custom Status; Header; Missing; , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer core applications 2202