3169042 - LMS User/Admin page keeps loading - [LMS]

When users/admin try navigating from BizX to LMS application, it just keeps loading

SAP SuccessFactors Learning Management System

Log into the BizX System->Go to Learning or Learning Administration from the drop down or via tiles->The page keeps loading, but if you go back and then go to the Learning or Learning Administration, it might load

Please check the fields successFactorsCompanyID and metadataProviders.IDP1.value in the LMS Admin page. It should have the actual BizX Company Populated without ${ }

If it looks like successFactorsCompanyID=${yourBizXCompanyID} or metadataProviders.IDP1.value=https://yourBizXBaseURL/idp/samlmetadata?company=${yourBizXCompanyID} then that is incorrect and would lead to this issue.

Please raise a support ticket or chat with us and request us to check the successFactorsCompanyID and metadataProviders.IDP1.value in the LMS Admin page

The solution is to remove the $ and brackets around the company value and populate it with the exact BizX Company ID, like this successFactorsCompanyID=yourBizXCompanyID or metadataProviders.IDP1.value=https://yourBizXBaseURL/idp/samlmetadata?company=yourBizXCompanyID

lms page keeps loading, lms page doesnt load, lms not working,  , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem