SAP Knowledge Base Article - Public

3169273 - App "Display Material Serial Number" dumps when using button 'Existing SerialNos List'

Symptom

  • App "Display Material Serial Number" dumps when using button 'Existing SerialNos List'
  • Not possible to use app "Display Material Serial Number" ( IQ03 ) to view serial numbers for a material

Environment

  • SAP S/4HANA Cloud
  • Asset Management

Reproducing the Issue

  1. Open app Display Material Serial Number app ( App ID IQ03 )
  2. Press button 'Existing SerialNos List'
  3. Screen appears with "ABAP Runtime Errors - All clients" = The SAP Application had to terminate due to an ABAP runtime error

Cause

The issue occurs because too many records are being accessed and it is causing a memory shortage

Resolution

In the App Display Material Serial Number ( App ID IQ03 ) input a Material Number before using button 'Existing SerialNos List' or use the other app Display Material Serial Number app ( App ID IQ09 ) which has many more filters that could be used to reduce the size of data set

The Display Material Serial Number app ( App ID IQ09 ) does not have a parameter / field to specify the limit of records returned.

See Also

The Business Catalog SAP_EAM_BC_MATSER_DSP_PC needed to access the app Display Material Serial Number app ( App ID IQ09 ) is available when Scope items  4HH,4HI,4VT,4WM

are active.

Keywords

TSV_TNEW_PAGE_ALLOC_FAILED , RIEQUI21 or MIEQUI20 , SELECT_EQUI_ONLY_L

, KBA , LO-MD-SN , Serial Numbers , PM-EQM-EQ , Equipment , LO-MD-SN-2CL , Serial Numbers (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions