Symptom
Error Document Generation AHS Server Error appears when trying to perform Signature steps
Environment
SAP SuccessFactors Onboarding
Cause
PFS Token life is not high enough and issue happens due to TimeOut
Resolution
Permanent fix PFS is evaluating the feasibility to increase the request timeout from PFS side.
Keywords
AHS , Signature , docusign , generate , KBA , LOD-SF-OBX-DM , Document Management , Problem
Product
SAP SuccessFactors Onboarding all versions