Symptom
- Customer is using Click to Sign to sign the documents. They keep getting error: Error Signing document because of missing field: EmployeeDocuSignSignHere : Field is not present in form
- Unable to complete the singature using Click to Sign with error
Environment
SAP SuccessFactors Onboarding
Cause
Singature Field is missing page info
Resolution
Make sure PDF form is generated using Adobe PDF or PDF X-Change editor. Signature field page info should be created properly.
Keywords
SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBX-DM , Document Management , How To
Product
SAP SuccessFactors Onboarding all versions