SAP Knowledge Base Article - Public

3169719 - Error Signing document because of missing field: EmployeeDocuSignSignHere : Field is not present in form - Onboarding

Symptom

  • Customer is using Click to Sign to sign the documents. They keep getting error: Error Signing document because of missing field: EmployeeDocuSignSignHere : Field is not present in form
  • Unable to complete the singature using Click to Sign with error

Environment

SAP SuccessFactors Onboarding

Cause

Singature Field is missing page info

Resolution

Make sure PDF form is generated using Adobe PDF or PDF X-Change editor. Signature field page info should be created properly.

Keywords

SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBX-DM , Document Management , How To

Product

SAP SuccessFactors Onboarding all versions