SAP Knowledge Base Article - Preview

3169824 - Machine Learning (BETA) Product Recommendation

Symptom

Request for actication of BETA(!) feature for Machine Learning Product Recommendation

Activation is currently done for selected customers by ML development activation via requested case.

As customer, should this be an option for you, you need to be aware of and agree to the Terms and Conditions (see below)

 (Beta) Product Recommendation - Account - Sales, visible on Sales Quotes.

Recommendations are steered by product master data and transaction data used in sales quote and opportunity for the account.

Prerequisites

● To use machine learning based product recommendation, you require an SAP Sales Cloud enterprise license.

● Model training is based on one year's sales quote and opportunity data.

● You must raise a feature enablement request to the LOD-CRM-ML-SLS queue. Eligibility for participation in the beta program is checked by the Cloud for Customer Machine Learning product team.

● You must have a minimum of 50 distinct customers (should be used in the quote).

● You must have a minimum of 10,000 quotes in Closed state.

NOTE: Product recommendation currently has the following restrictions:  Restriction EU access restricted customers are currently excluded from the Beta release.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2202

Keywords

ML, machine learning, product , KBA , product recommendation , missing , LOD-CRM-PM-SLS , C4C Product Management - Sales , LOD-CRM-ML , C4C Machine Learning , How To

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