Employee photos are not displaying on the Succession Org Chart even though the "Display Photo" option is enabled via "Admin Center > Succession > Org Chart Configuration: Succession Org Chart" and "Show Photo" is enabled in the "Display Options" of the Succession Org Chart.
SAP SuccessFactors Succession Management
This could be caused by a minor cache issue.
Please follow these steps to resolve the cache issue:
- Disable the 'Display Photo' option in Org Chart Configuration via Admin Center.
- Go to the Succession Org Chart and check the Display Options to ensure 'Show Photo" is not available.
- Go back to the Admin Center and enable the "Display Photo" in Org Chart Configuration.
- Go to the Succession Org Chart again and ensure "Show Photo" is enabled.
SCM, Success Factors, SuccessFactors, , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem