SAP Knowledge Base Article - Preview

3170350 - Tile/App hangs in loading in BTP Launchpad/Portal Service


  • When navigating to a tile, the app and Launchpad freeze and it is not possible to navigate back
  • HTTP Trace shows error 400 - Bad Request
  • Bad request call contains subaccountId parameter pointing to a different subaccount



  • SAP Cloud Foundry Portal
  • SAP Cloud Foundry Launchpad


SAP Build Work Zone, standard edition all versions ; SAP Business Technology Platform all versions ; SAP Cloud Portal service all versions


local copy subaccount id 400 Bad Request sub account subaccount launchpad FLP cloud portal service incorrect hang back and forth stuck loading blank three dots animation tree dos animation 3 dots points loading , KBA , EP-WZ-BCI , Business Content DesignTime Visualization , Problem

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