Symptom
Unable to upload content files (docs, PowerPoints or PDF's) as a module into Litmos when the file name contains special character as "&", "#", "@" or any other special character.
Environment
SAP Litmos Training
Reproducing the Issue
- Go to 'Content' from the menu.
- Click 'Create a Course' to create a course.
- Click 'Add Module' and add a file (document, PowerPoint or PDF) with a special character in the name.
- Notice it will not let up save/proceed with the upload.
Cause
This is caused by the special character ("@", "#", "%", "&", or any other one) that is present in the file name.
Resolution
Rename your file (doc or PPT) and remove all special characters, save it on your computer and then try to upload it into the Course Module.
Keywords
module, course, documents, PowerPoint, PDF, special characters, &, #, @, upload, file, content , KBA , LOD-SF-LIT-MODO , Modules - Other (PDF, DOC, PPT) , Problem
Product
SAP Litmos solutions all versions