Symptom
Having run the upgrade 'Initiate SuccessFactors SAP Cloud Platform Identity Authentication Service Integration' results one and the same host URL for Identity Authentication and Identity Provisioning tenant in the Monitoring Tool of SAP SuccessFactors's Monitoring tool.
Environment
- SAP SuccessFactors HCM Suite
- Identity Authentication
- Identity Provisioning
Cause
As of March 15, 2022, new Identity Provisioning bundle tenants are created on the infrastructure of SAP Cloud Identity Services only. Existing customers of bundle tenants on Neo environment can continue using them as-is.
Delivering bundle tenants on the infrastructure of SAP Cloud Identity Services improves the integration between the group of services that provide cloud identity capabilities: Identity Authentication, Identity Provisioning, and Identity Directory.
For more information about the changes between Neo environment and SAP Cloud Identity Services infrastructure, see Tenant Infrastructure
Resolution
- For Identity Authentication (IAS) Administration Console, use suffix /admin after the host URL, for example: https://<tenant ID>.accounts.ondemand.com/admin
- For Identity Provisioning (IPS) UI, use suffix /ips after the host URL, for example: https://<tenant ID>.accounts.ondemand.com/ips
Tenant ID is an automatically generated ID by the system. The first administrator created for the tenant receives an activation e-mail with a URL in it. This URL contains the tenant ID. For more information about your tenants, see Viewing Assigned Tenants and Administrators. If existing tenant is used, already existing administrators are responsible to add additional administrator, since S-user provided in the Upgrade Center is not assigned IAS admin role, see KBA 2983379.
See Also
2791410 - Integrating SuccessFactors with Identity Authentication through the Upgrade Center
Keywords
IAS, SFSF, upgrade, IAS, IPS, host, /ips, /admin , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , BC-IAM-IDS , Identity Authentication Service , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem