SAP Knowledge Base Article - Preview

3170502 - Umlauts letters are garbled in email body

Symptom

Umlauts characters are not displayed correctly in email body for inbound or outbound emails in SAP system.

These Umlauts characters can be letters in German and Spanish or others.


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Environment

  • SAP Netweaver
  • SAP S/4HANA
  • Release independent


Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021

Keywords

Email body, SOST, SOIN, special characters, Umlauts, garbled characters, encoding , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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