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3170655 - ITSM/ChaRM: BSP error in CRM UI after SP upgrade


After upgrading your SAP solution Manager system to SP12, SP13 or SP15, BSP errors are displayed when opening Incidents, ChaRM documents, or when trying to create new ones:

  • BSP exception: An attribute with the name "GLOBALS" is not defined
  • BSP exception: An attribute with the same "BTAICGCTSREP" is not defined
  • See system log in transaction SM21 with message ID BRA



SAP Solution Manager 7.2 SP12 to SP15 (ST 720 0012, ST 720 0013, ST 720 0015)

Focused Build 2.0 (ST-OST 200 SP07, SP08, SP10)


Focused Build and Focused Insights 2.0 for SAP Solution Manager ; SAP Solution Manager 7.2


BSP exception, GLOBALS, BTAICGCTSREP, SM21, BRA, AIC_INCIDENT_H, AIC_CMCD_H, IncidentHeaderEF.htm, AICCMCDHeaderEF.htm, CX_BSP_INV_ATTR_NAME, CL_BSP_PAGE_BASE, solmanpro, /salm/sm_pro , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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