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3170686 - DocuSign signature status is not getting sync with ONB after candidate signs the document in DocuSign - Onboarding


  • Candidate is receiving email from DocuSign to sign them. They signed all documents in DocuSign, but the singature status is not getting updated back in to Onboarding.
  • In Manage DocuSign envelopes - status of all envelop id are in "Awaiting Signatures" even though all documents have been signed by candidate.
  • Onboading Dashboard signature flow is not getting "Completed" status.



SAP SuccessFactors Onboarding


  SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem

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