3170804 - Party Role Not Available in Both Sales Team AND Involved Parties Facets

You have the request to create a party role that will appear both in the Invovled Parties facet as well as in the Sales Team for Leads and Opportunities.

SAP Cloud for Customer

It is not possible with the standard Party role categories that are available to have a role show up both in a Sales Team AND the Involved Parties facet of Sales/ Opps object.

This is the current expected system behaviour.

• Help Portal: Add Involved Parties to Leads

 "In leads, you can manually maintain involved parties under corresponding tabs. If you collaborate with the marketing department or multiple sales colleagues on one lead, you can include those employees under the Sales & Marketing Team tab. Contacts can be identified under the Contacts tab. Other partners can be added to the Involved Parties tab."

• Blog: Overview on Party Determination and Involved Parties in SAP Cloud for Customer
• KBA 2933320 - How To Check Party Determination in C4C

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