SAP Knowledge Base Article - Public

3170804 - Party Role Not Available in Both Sales Team AND Involved Parties Facets

Symptom

You have the request to create a party role that will appear both in the Invovled Parties facet as well as in the Sales Team for Leads and Opportunities.

Environment

SAP Cloud for Customer

Cause

It is not possible with the standard Party role categories that are available to have a role show up both in a Sales Team AND the Involved Parties facet of Sales/ Opps object.

Resolution

This is the current expected system behaviour.

See Also

 "In leads, you can manually maintain involved parties under corresponding tabs. If you collaborate with the marketing department or multiple sales colleagues on one lead, you can include those employees under the Sales & Marketing Team tab. Contacts can be identified under the Contacts tab. Other partners can be added to the Involved Parties tab."

Keywords

Party, party category, show up , missing, sales team, invovled parties, Z-party, new role , KBA , LOD-LE-RC-PAP , Party Processing , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer core applications all versions